Work

Integrating transaction cost economics and the resource-based view in services and innovation

Year: 2009

Type: article

Abstract: This study examines the complementary nature of Williamson's transaction cost theory and that of the resource-based view in the integration or externalisation of activities, with particular reference to services. Assessing comparative costs, idiosyncratic demands and core competences form the criteria for make or buy decisions, although the analysis of services endows idiosyncratic demands with particular relevance when internalisation of services does neither contribute cost advantages nor others related to the core competences of the firm. In addition to these make or buy questions, this study considers the front/back model in cases where the firm manages services internally.

Source: Service Industries Journal

DOI: 10.1080/02642060802382543

Authors: Fernando J. Peris Bonet, Marta Peris-Ortiz, Ignacio Gil-Pechuan

Institutions: Universitat de València, Universitat Politècnica de València

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W2107926048

FWCI: 8.139

Cites: 50

Cited by: 22

Related to: 10