Work

How Do Customers Perceive Service Quality in Differently Structured Fast Food Restaurants?

Year: 2014

Type: article

Study design: Observational Study

Source: Journal of Hospitality Marketing & Management

DOI: 10.1080/19368623.2014.903817

Authors: Yang Cao, Kyungmi Kim

Institutions: University of South Carolina, Keimyung University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2108209232

FWCI: 8.797

Cites: 52

Cited by: 54

Related to: 10