Work

A dialectical methodology for decision support systems design

Year: 2003

Type: conference-paper

Abstract: The multi-perspective decision-making paradigm is extended to include a dialectical process to assist in developing decision support systems (DSSs) in "wicked" situations with much conflict among stakeholder groups. A dialectical methodology is proposed and applied to a wicked decision problem, namely urban infrastructure management, in order to illustrate the model. The dialectical analysis highlights conflicts among stakeholders and helps to focus DSS design attention on areas that may be problematic during implementation.

Source: Hawaii International Conference on System Sciences (HICSS)

DOI: 10.1109/hicss.2002.994391

Authors: W. Elgarah, J.D. Haynes, J.F. Courtney

Institutions: University of Central Florida, Universal College of Learning

Language: English

Topic: Decision Support System Applications

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2108248356

FWCI: 3.853

Cites: 27

Cited by: 16

Related to: 10