Work

Senior Customers' Service Encounter Preferences

Year: 2011

Type: article

Source: Journal of Service Research

DOI: 10.1177/1094670511423785

Authors: Vassiliki Grougiou, Simone Pettigrew

Institutions: International Hellenic University, The University of Western Australia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2108768899

FWCI: 4.114

Cites: 60

Cited by: 50

Related to: 10