Work

Changing frames--understanding technological change in organizations

Year: 2011
Type: report
Abstract: In this paper we propose a theoretical approach to the study of technological change that is based on the premise that people act on the basis of their interpretations of the world, and in doing so they enact particular social realities and endow them with meaning.Our interest in this approach is motivated by a belief that existing studies of technological change have often overlooked the underlying assumptions, meanings, and expectations that people have about information technology.We believe that these interpretations of information technology are critical to an understanding of technological use and change as they significantiy influence the way actors in the social world of computing respond to it.Further, we posit that patterns of organizational change occasioned by different types of technological interventions can be investigated through changes in interpretations over time.This framework allows for the diagnosis and understanding of intended and unintended changes around the development and use of information technology in organizations.
Language: English
Open Access status: green
OpenAlex ID: W2109022448
Cites: 98
Cited by: 55
Related to: 10