Work

Responding to trust breaches: The domain specificity of trust and the role of affect

Year: 2011

Type: article

Source: Journal of Trust Research

DOI: 10.1080/21515581.2011.552438

Authors: Chao C. Chen, Patrick Saparito, Liuba Belkin

Institutions: Rutgers, The State University of New Jersey, Saint Joseph's University, Lehigh University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2109700329

FWCI: 4.702

Cites: 74

Cited by: 47

Related to: 10