Work

Intrapersonal Affective Influences on Consumer Satisfaction with Products

Year: 1980

Type: article

Source: Journal of Consumer Research

DOI: 10.1086/208792

Author: Robert A. Westbrook

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2111150834

FWCI: 8.211

Cites: 18

Cited by: 375

Related to: 10