Work

Customer Satisfaction With Game and Service Experiences: Antecedents and Consequences

Year: 2010

Type: article

Study design: Observational Study

Source: Journal of Sport Management

DOI: 10.1123/jsm.24.3.338

Authors: Masayuki Yoshida, Jeffrey D. James

Institutions: Biwako Seikei Sport College, Florida State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2111225569

FWCI: 25.2

Cites: 58

Cited by: 427

Related to: 10