The Impact of Team Mental Models on Is Project Teams' Information Processing and Project Performance
Year: 2007
Type: conference-paper
Abstract: Information system development (ISD) team processes are often driven and constrained by the diversity of team members.Diverse background not only broadens knowledge available but can also lead to conflict and miscommunication.Although the literature indicates that a common understanding is required for diverse group of people to work together -by improving communication efficiency -more research should focus on what can be done to generate common understanding and how to get a diverse group of people working together effectively.Based on team mental models (TMMs) and an information processing perspective, we hypothesize that team building facilitates the formation of TMMs.In turn, TMMs improve team information processing and overall team performance.Data from different ISD teams in outsourcing firms in India confirm most of our hypotheses, except a final link between one subset of TMM and team performance.
Institution: University of Central Florida
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2111953706