Work

A Structural Model of the Relationships Between Sport Website Quality, E-Satisfaction, and E-Loyalty

Year: 2011

Type: article

Study design: Observational Study

Source: Journal of Sport Management

DOI: 10.1123/jsm.25.5.458

Authors: Youngjin Hur, Yong Jae Ko, Joseph Valacich

Institutions: University of Central Missouri, University of Florida, Washington State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2114487959

FWCI: 11.77

Cites: 122

Cited by: 130

Related to: 10