Managing from the Inside Out: Drawing on ‘Receptivity’ to Explain Variation in Strategy Implementation
Year: 2003
Type: article
Abstract: With the rise of ‘New Public Management’ (NPM), government policy has encouraged public‐sector organizations to downsize and outsource their services. There is, however, local variation in the use of outsourcing – this is ‘managing from the inside out’. This paper draws on the notion of receptivity for organizational change to explain variation in strategy implementation. Four receptivity factors are identified which seem to explain the success of two contrasting English local government outsourcing strategies: ideological vision, leading change, institutional politics and implementation capacity. The organization level of change is interconnected with two other levels of change (the public service and environment levels) to illustrate the dynamic nature of change.
Source: British Journal of Management
Author: Michael J. R. Butler
Institution: Aston University
Language: English
Subfield: Public Administration
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2116726817