Year: 2004
Type: article
Abstract: The networked economy has left behind the familiarity of traditional face-to-face teams, enabling individuals to work in virtual teams which are often separated by geographical and cultural boundaries.Global virtual teams are culturally diverse work groups, whose members communicate electronically, being assembled on a temporary basis for the duration of a task.While virtual teams have radically increased in the business environment, the proliferation of distributed systems has also enhanced virtual collaboration in the educational field.The issue of cross-cultural communication becomes fundamental as learners involved have significant communication norms that are distinct across cultures.This paper explores the challenges of effective learning by examining cross-cultural communication in technology-mediated groups.We highlight a set of propositions delineating cross-cultural and media impact on learning outcomes.Cultural dimension of individualismcollectivism and media characteristic of social presence are found to influence outcomes such as performance, participation, and cognitive engagement.
Authors: Klarissa Chang, John Lim
Institutions: National University of Singapore, Carnegie Mellon University
Language: English
Subfield: Social Psychology
Field: Psychology
Domain: Social Sciences
SDG: Quality education
Open Access status: green
OpenAlex ID: W2116833247