Work

Toward a Resource-Based Theory of Business Exchange Relationships: The Role of Relational Asset Value

Year: 2001

Type: article

Source: Journal of Business-to-Business Marketing

DOI: 10.1300/j033v08n04_02

Authors: John E. Hogan, Gary Armstrong

Institutions: Boston College, University of North Carolina at Chapel Hill

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2116864634

FWCI: 3.078

Cites: 70

Cited by: 68

Related to: 10