Work

Assessing the quality of hospitality services

Year: 1983

Type: article

Source: International Journal of Hospitality Management

DOI: 10.1016/0278-4319(83)90017-8

Author: K.M. Haywood

Institution: University of Guelph

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2117139531

FWCI:

Cites: 6

Cited by: 32

Related to: 10