Work

Beyond bureaucracy? Work organization in call centres

Year: 1998

Type: article

Source: The International Journal of Human Resource Management

DOI: 10.1080/095851998340694

Authors: Stephen J. Frenkel, May Tam, Marek Korczynski, Karen Shire

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2117154879

FWCI: 13.55

Cites: 23

Cited by: 331

Related to: 10