Work

Relationship Quality and the Theory of Planned Behavior models of behavioral intentions and purchase behavior

Year: 2008

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2008.01.001

Authors: Marie Hélène De Cannière, Patrick De Pelsmacker, Maggie Geuens

Institutions: Ghent University, University of Antwerp, Vlerick Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2117384407

FWCI: 18.92

Cites: 71

Cited by: 280

Related to: 10