Work

New technology and changing organisational forms: implications for managerial control and skills

Year: 2002

Type: article

Abstract: Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case–study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

Source: New Technology Work and Employment

DOI: 10.1111/1468-005x.00104

Authors: Damian Grimshaw, Fang–Lee Cooke, Irena Grugulis, Steve Vincent

Institutions: University of Manchester, University of Salford, University of Leeds

Language: English

Topic: Digital Economy and Work Transformation

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: green

OpenAlex ID: W2118031666

FWCI: 5.207

Cites: 5

Cited by: 35

Related to: 20