Work

Effects of quality and corporate social responsibility on loyalty

Year: 2014

Type: article

Study design: Observational Study

Source: Service Industries Journal

DOI: 10.1080/02642069.2014.915952

Authors: Rojanasak Chomvilailuk, Ken Butcher

Institutions: University of the Thai Chamber of Commerce, Griffith University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2118159146

FWCI: 10.26

Cites: 43

Cited by: 61

Related to: 10