Work

Can I Help You?

Year: 1994

Type: article

Source: Management Communication Quarterly

DOI: 10.1177/0893318994007004003

Authors: Wendy S. Zabava Ford, Christina Nation Etienne

Institutions: Western Michigan University, University of Arkansas at Little Rock

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2118440952

FWCI: 2.733

Cites: 41

Cited by: 64

Related to: 10