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The Mediating Effects of Duty Orientation on the Relationship between Perceived Organizational Support and Organizational Citizenship Behavior in the Public Banks of Egypt

Year: 2014

Type: article

Abstract: Organizational citizenship behavior is a key aspect of employees' discretionary behavior, and is very crucial inbank activities. This study aims to examine the impact of perceived organizational support (POS) onorganizational citizenship behavior (OCB) through mediating duty orientation (DO). Survey data from 403employees in public banks indicated that DO play partial mediating role in the relationship between POS andOCB. Moreover, POS has positive and significant influence on both DO and OCB; DO also has positivelyinfluenced on OCB. In the light of findings, the study discussed number of theoretical and managerialimplications.

Source: International Journal of Business and Management

DOI: 10.5539/ijbm.v9n8p155

Author: Mostafa Mohamed Ahmed Alkerdawy

Institution: Damietta University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDGs: Decent work and economic growth, Peace, justice, and strong institutions

Open Access status: diamond

OpenAlex ID: W2118910147

FWCI: 2.199

Cites: 51

Cited by: 17

Related to: 10