Work

Service Quality: Research Perspectives

Year: 2005

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230510614121

Author: Furrer, O.F.G.

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2120042922

FWCI: 5.335

Cites: 2

Cited by: 81

Related to: 10