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Customer‐oriented organizations: a framework for innovation

Year: 2013

Type: article

Source: Journal of Business Strategy

DOI: 10.1108/jbs-jun-2012-0013

Author: Kaushik Mukerjee

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2120237477

FWCI: 11.66

Cites: 15

Cited by: 50

Related to: 10