Work

Critical success factors in developing 'accepted control loops'

Year: 1996
Type: report
Abstract: ProMES (Productivity Measurement and Enhancement System), a method for the measurement and feedback of performance data is related to the concepts of goal setting and feedback (Locke, 1991 ;Locke and Latham, 1990) and to the concept of self control (Bandura, 1991) .The result is a model for self management : the `accepted control loop' .Whether practical applications of the ProMES method will lead to `accepted control loops' is believed to depend on the course of the development process .The stages of this process are described, together with possible sources of resistance that may become activated during each phase .The hypothesis is formulated that a common factor behind these sources could be related to those involved in the development process turning out to hang on to diverging patterns of values .The ProMES method requires the explicitation of values .At the same time, the development process offers possibilities to test to what extent these values are consistently and sincerely translated into behaviour .Depending on the results of these tests, one of three reactions to the ProMES method is more likely to occur : `acceptance', `compliance', or `rejection' .
Language: English
Subfield: Accounting
Open Access status: green
OpenAlex ID: W2121947608
Cites: 20
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Related to: 10