Work

Performance Productivity and Quality of Frontline Employees in Service Organizations

Year: 2000

Type: article

Study design: Observational Study

Source: Journal of Marketing

DOI: 10.1509/jmkg.64.2.15.17998

Author: Jagdip Singh

Institution: Case Western Reserve University

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2122078595

FWCI: 21.69

Cites: 30

Cited by: 733

Related to: 10