Year: 2005
Type: article
Abstract: This paper discusses the development of a performance measurement system specifically designed for the requirements of the extended enterprise, via two performance measurement frameworks: the structural extended enterprise balanced scorecard and the procedural framework for the selection and implementation of measures. The extended enterprise balanced scorecard offers a four-perspective framework, implemented at each node, that provides a generic structure for the management of performance measures in the extended enterprise; while the procedural framework operates at both the local and holistic levels, to provide a step-by-step generic process towards performance measure selection and implementation. When combined, the two frameworks produce the basic extended enterprise performance measurement (EEPM) system, which was subsequently tested at a first-tier supplier in the European automotive industry. The characteristics of the extended enterprise are taken as a given starting point, and the paper concludes by pointing out the need for extended enterprise performance management to balance the developments outlined here.
Source: Production Planning & Control
Authors: P. Folan *, J. Browne
Institution: Ollscoil na Gaillimhe – University of Galway
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
Funder: European Commission
OpenAlex ID: W2122220169