Pesquisa em Serviços de Metodologia: Do Estudo de Caso em Pesquisa à Teoria
Year: 2014
Type: article
Abstract: In this essay Prof. Evert Gummesson, Professor Emeritus at the Stockholm Business School (SBS) and pioneer in the studies in the fields of service, presented the use of case studies in academic research from a European perspective. The article was built through the perspective of service research that evolved to a strategic paradigm more recently. The essay stresses the importance and the proper use of case studies in academic research.
Author: Evert Gummesson
Language: Portuguese
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W2123455236
