Work

A Comparison of Alternative Direct and Discrepancy Approaches to Measuring Quality of Performance at a Festival

Year: 1997

Type: article

Source: Journal of Travel Research

DOI: 10.1177/004728759703600207

Authors: Rebecca D. Childress, John L. Crompton

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2124274938

FWCI: 3.939

Cites: 47

Cited by: 65

Related to: 10