Work

Knowledge, Skills and Attributes for Academic Reference Librarians

Year: 2012
Type: article
Study design: Observational Study
Abstract: A survey of Australian academic reference librarians was conducted as part of an international collaboration seeking to identify the most important knowledge, skills and attributes now and for the next ten years. Librarians working in or managing reference-related services at university and vocational education and training institutions participated in the online survey. Their responses indicate that a core professional skill, searching, is the most important skill for reference librarians, followed by other generic skills, such as verbal communication and customer service skills.
Author: Gaby Haddow
Institution: Curtin University
Language: English
Open Access status: hybrid
OpenAlex ID: W2124346493
FWCI: 26.12
Cites: 14
Cited by: 25
Related to: 10