Bridging the Generational Knowledge Gap : Three case studies of knowledge sharing in the generational shift
Year: 2013
Type: dissertation
Abstract: In the generational shift, sharing the knowledge of the older generation to the younger coworkers is an important consideration. The aim of this study is to explore knowledge sharing from aging workers to younger workers and the potential of improving knowledge sharing within organizations. A multiple case study was executed in three different organizational contexts: The Municipality, The School and The Manufacturer. The data collection consisted of semi-structured individual interviews, focus interviews, document analyses and statistics. The results were analyzed in within-case and cross-case analysis, triangulated and related to previous research. The conclusion is that knowledge sharing is generally perceived as a ninformal activity and an issue lacking strategic relevance in organizations. There are however possibilities to make knowledge sharing in the generational shift into a legitimate strategic consideration, if activities are formally created to support strategic objectives. A process for choosing and evaluating knowledge sharing programs is presented.
Author: Viktor Markkula
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W21262579