Work

Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process

Year: 2008

Type: article

Source: Journal of Information & Knowledge Management

DOI: 10.1142/s0219649208002020

Authors: Haroun Alryalat, Samer Al Hawari

Institution: Applied Science Private University

Language: English

Topic: Corporate Governance and Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2126997740

FWCI: 6.087

Cites: 27

Cited by: 33

Related to: 10