Year: 1983
Type: article
Abstract: This paper critically reviews measures of user information satisfaction and selects one for replication and extension. A survey of production managers is used to provide additional support for the instrument, eliminate scales that are psychometrically unsound, and develop a standard short form for use when only an overall assessment of information satisfaction is required and survey time is limited.
Source: Communications of the ACM
Institutions: Dartmouth College, New York University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2127455238