Work

Agent Based Model for Call Centers Using Knowledge Management

Year: 2009

Type: conference-paper

Source: Asia International Conference on Modelling & Simulation (AMS)

DOI: 10.1109/ams.2009.147

Authors: Farzad Peyravi, Amin Keshavarzi

Institution: Islamic Azad University, Marvdasht

Language: English

Topic: Knowledge Management and Sharing

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2128365637

FWCI: 0.714

Cites: 25

Cited by: 7

Related to: 10