Work

Effects of Switching Barriers on Satisfaction, Repurchase Intentions and Attitudinal Loyalty

Year: 2003

Type: preprint

Source: RePEc: Research Papers in Economics

Authors: Claes‐Robert Julander, Magnus Söderlund

Institution: Stockholm School of Economics

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2128682886

Cites: 23

Cited by: 58

Related to: 10