Comparing the Effects of Usability on Customer Conversion and Retention at E-Commerce Websites
Year: 2005
Type: conference-paper
Authors: Huei Huang Kuan, G.-W. Bock, V. Vathanophas
Institutions: National University of Singapore, Mahidol University
Language: English
Subfield: Information Systems and Management
Field: Decision Sciences
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2129236426