Work

Gender matters in the global sourcing of service work

Year: 2008

Type: article

Abstract: This paper provides a gendered analysis of the outsourcing of service work to developing economies taking, as illustration, call centres, shared service centres and the general ICT sector. The paper challenges the suggestion that changes in global capitalism, facilitated by ICT-enabled employment, offer new opportunities that benefit women, and suggests a degree of caution is needed before assuming a reduction of gender inequalities

Source: University of Salford Institutional Repository (University of Salford)

DOI: 10.1111/j.1468-005x.2008.00202.x

Authors: Howcroft, D, Richardson, H

Institutions: University of Manchester, University of Salford

Language: English

Topic: Employment, Labor, and Gender Studies

Subfield: Safety Research

Field: Social Sciences

Domain: Social Sciences

SDGs: Gender equality, Decent work and economic growth, Reduced inequalities

Open Access status: green

OpenAlex ID: W2129240180