OpenAlex
Analysis of call centre arrival data using singular value decomposition
Work
Year: 2005
Type: article
Source: Applied Stochastic Models in Business and Industry
Authors Haipeng Shen, Jianhua Z. Huang
Institutions University of North Carolina at Chapel Hill, Texas A&M University
Cites: 6
Cited by: 65
Related to: 10
FWCI: 4.035
Citation percentile (by year/subfield): 95.65
Topic: Advanced Queuing Theory Analysis
Subfield: Management Information Systems
Field: Business, Management and Accounting
Domain: Social Sciences
Sustainable Development Goal Decent work and economic growth
Open Access status: closed