Work

The Impact of Electronic Communication and Social Media on Child Welfare Practice

Year: 2015
Type: article
Study design: Observational Study
Abstract: One hundred and thirty-six child welfare workers completed an online survey examining their experiences regarding the impact that electronic communication and social media use has had on their practice with youth and families. Workers reported e-mail and text message use have made work with youth easier, yet distinct difficulties have emerged for practitioners in relation to electronic communication and social media use. New elements have also emerged including issues with harassment and the ethics related to monitoring clients' online activities. Comparisons with a previous study conducted by Finn indicate that the use of technology within social work practice has evolved over time. Implications for social work practice and future research are also discussed.
Language: English
Open Access status: green
OpenAlex ID: W2133407216
FWCI: 4.921
Cites: 25
Cited by: 32
Related to: 10