Work

Assessing Service Quality in Korean Casual-Dining Restaurants Using DINESERV

Year: 2003

Type: article

Study design: Observational Study

Source: Journal of Foodservice Business Research

DOI: 10.1300/j369v06n01_05

Authors: Hyun Jeong Kim, Cynthia McCahon, Judy Miller

Institutions: Washington State University, Kansas State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2133803906

FWCI:

Cites: 29

Cited by: 65

Related to: 10