Work

Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk

Year: 2012

Type: article

Study design: Observational Study

Source: Information Systems Journal

DOI: 10.1111/j.1365-2575.2012.00407.x

Authors: Chao‐Min Chiu, Eric T. G. Wang, Yu‐Hui Fang, Hsin‐Yi Huang

Institutions: National Sun Yat-sen University, National Central University, Tamkang University, Soochow University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2135870748

FWCI: 42.93

Cites: 121

Cited by: 1,332

Related to: 10