Work

Discussing Laddering Application by the Means-End Chain Theory

Year: 2015
Type: article
Abstract: This article aims at analyzing laddering as a technique of qualitative research, emphasizing the procedures for data collection, analysis and interpretation, and its main limitations as well. “Laddering refers to an in-depth, one-on-one interviewing technique used to develop an understanding of how consumers translate the attributes of products into meaningful associations with respect to self, following means-end theory” (Reynolds & Gutman, 1988, p. 12). The critical literature review shows that laddering is useful in studies on human behavior, especially those related to the Means-End Chain (MEC) model. For a successful application, highly trained interviewers, homogeneous groups of respondents, and the Laddermap should be taken into consideration.
Language: English
Open Access status: gold
Estimated APC paid: $500
OpenAlex ID: W2136377834
FWCI: 37.59
Cites: 28
Cited by: 115
Related to: 10