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Emotion Helping by Managers: An Emergent Understanding of Discrepant Role Expectations and Outcomes

Year: 2012

Type: article

Source: Academy of Management Journal

DOI: 10.5465/amj.2010.0512

Authors: Ginka Toegel, Martin Kilduff, N. Anand

Institutions: International Institute for Management Development, University College London

Language: English

Topic: Emotional Labor in Professions

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2136707015

FWCI: 19

Cites: 92

Cited by: 132

Related to: 10