Work

Customer perception and response to ethical norms in legal services marketing

Year: 2013

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/j.jbusres.2013.01.001

Authors: Nelson Oly Ndubisi, Rajan Nataraajan, Rebecca Lai

Institutions: Griffith University, Auburn University, University of Malaya

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2137736071

FWCI: 4.782

Cites: 85

Cited by: 19

Related to: 10