Work

A Maturity Model for Implementing ITIL V3 in Practice

Year: 2011

Type: conference-paper

Source: IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW)

DOI: 10.1109/edocw.2011.30

Authors: Ruben Pereira, Miguel Mira da Silva

Institution: Instituto Superior Técnico

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2138198989

FWCI: 8.668

Cites: 20

Cited by: 36

Related to: 10