Year: 2014
Type: article
Abstract: The factors that compel individuals to exert the extraordinary effort needed to create high reliability—consistent error-free performance under trying conditions—remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability. Copyright © 2014 John Wiley & Sons, Ltd.
DOI: 10.1002/job.1922
Institutions: Vanderbilt University, Lehigh University, University of Michigan
Language: English
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2138229121
