Work

Assessing the effects of consumer involvement and service quality in a self-service setting

Year: 2011

Type: article

Study design: Observational Study

Source: Human Factors and Ergonomics in Manufacturing & Service Industries

DOI: 10.1002/hfm.20253

Authors: Wan-I Lee, Yen Ting Chiu, Chia-Chi Liu, Chen-Yuan Chen

Institution: National Kaohsiung First University of Science and Technology

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

Funder: National Science Council

OpenAlex ID: W2138796242

FWCI: 34.22

Cites: 70

Cited by: 62

Related to: 10