Work

Evaluating service quality in universities: a service department perspective

Year: 2007

Type: article

Source: Quality Assurance in Education

DOI: 10.1108/09684880710773200

Authors: Gareth Smith, Alison Smith, Alison Clarke

Institutions: Loughborough University, University of Nottingham

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2139654293

FWCI: 11.63

Cites: 39

Cited by: 123

Related to: 10