Work

Business-impact analysis and simulation of critical incidents in IT service management

Year: 2009

Type: conference-paper

Source: IFIP/IEEE International Symposium on Integrated Network Management (IM)

DOI: 10.1109/inm.2009.5188781

Authors: C. Bartolini, C. Stefanelli, M. Tortonesi

Institutions: Hewlett-Packard (United States), University of Ferrara

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2141027246

FWCI: 9.583

Cites: 17

Cited by: 38

Related to: 10