Year: 2004
Type: article
Abstract: Past automation research has focused primarily on machine-related factors (e.g., automation reliability) and human-related factors (e.g., accountability). Other machine-related factors such as type of automation errors, misses or false alarms, have been noticeably overlooked. These two automation errors correspond to potential operator errors, omission (misses) and commission (false alarms), which have proven to directly affect operators' trust in automation. This proposed research will examine how automation-error-type affects operator trust and begin to develop baseline trust measures as they relate to error type and participant age. It is expected that participants presented with more automation false alarms than misses will experience a larger degradation of subjective trust than those presented with equal numbers of false alarms and misses or more automation misses than false alarms.
Institution: Georgia Institute of Technology
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: bronze
OpenAlex ID: W2142135351