Work

The importance of trust vis‐à‐vis reliance in business relationships: some international findings

Year: 2011

Type: article

Study design: Observational Study

Source: International Marketing Review

DOI: 10.1108/02651331111149921

Authors: Zhizhong Jiang, Stephan C. Henneberg, Peter Naudé

Institutions: University of Birmingham, University of Manchester

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2142803096

FWCI: 8.816

Cites: 88

Cited by: 54

Related to: 10