Work

Measuring customer satisfaction of Internet banking in Taiwan: scale development and validation

Year: 2012

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783363.2012.704284

Authors: Rai-Fu Chen, Ju-Ling Hsiao, Hsin-Ginn Hwang

Institutions: Chia Nan University of Pharmacy and Science, National Yang Ming Chiao Tung University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2143673783

FWCI: 5.225

Cites: 59

Cited by: 62

Related to: 10